Accessibility

At Callisto Dawson, we celebrate diversity and consider everyone as a unique individual with their own needs and wants. We recognise that many of our product lines may benefit individuals who have additional needs, whether they are physical, developmental, behavioural or sensory. We aim to proactively consider these needs throughout our company as a first thought, rather than an afterthought.

As such, we will always endeavour to ensure that our website is as accessible as possible, but we completely acknowledge that we are not there yet and that there is always more that we can do. We use Accessibly to help us achieve this, further information is outlined below:

Conformance status

The Accessibly app is available for all visitors to the Callisto Dawson websites, and uses the Web Content Accessibility Guidelines (WCAG) defined requirements to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Accessibly App is following the best guidelines and is partially conformant with WCAG 2.0 level AA.

Accessibly App features

With the Accessibly App, the Callisto Dawson website can be adjusted with keyboard navigation using the “tab” key (WCAG 2.1/2.1.1). Additionally, see the list of all provided Accessibly App features and tools for better website experience:

Zoom | WCAG 2.1 / 1.4.4

This feature enables users to enhance the size of the text to up to three times the original text for better text readability.

Bigger cursor

Makes the cursor bigger and more prominent. Increases the size for better site browsing.

Invert colors

Invert the colors of the website content. For those with decreased vision, the high contrast greatly helps to read the site better.

Tweak Contrast | WCAG 2.1 / 1.4.6

This feature lets users manually select from two options: to enhance the contrast of the website or to decrease the contrast.

Tweak Brightness | WCAG 2.1 / 1.4.6

This feature lets users update the brightness on the site. The content can either be made brighter or darker.

Grayscale | WCAG 2.1 / 1.4.6

Users can turn on grayscale, making the website content appear only in shades of gray. This benefits people with visual impairment.

Reading Line

Add a supportive reading line to the site.

Readable fonts

Convert the fonts available on-site to one of the most easily readable fonts: Helvetica.

Alt Text and Images

Ability to read alt text of images. As of now, our tool has added a feature where alt descriptions for images without them are generated using Google's Vision AI. In the event that you haven't manually written these image descriptions yourself, this greatly helps people with visual impairment browse your site.

Tooltips | WCAG 2.1 / 2.5.3

Add labels to images that contain a written description of the image.

Highlight links

Highlight links to make them more prominent.

Hide images

Hide images on the site. This provides better site readability for people with visual impairment.

    While we hope that this goes some way into supporting individuals to be independent, we are always keen to hear feedback from our customers if there is anything we can do that would make their shopping experience with us better.

    Our next project is to bring Read Page functionality, which is a feature that allows a voice to read the text on our website out loud.

    If you, or someone you know, has any suggestions for what we could do to improve our accessibility please contact us using the Contact Us section, or alternatively email us directly at info@callistodawson-lushhealth.com

    With love,

    The Callisto Dawson Team x